Classement Skytrax 2011

Classement général :

1. Qatar Airways


2. Singapore Airlines


3. Asiana Airlines 


4. Cathay Pacific


5. Thai Airways


6. Etihad Airways


7. Air New Zealand

8. Qantas Airways


9. Turkish Airlines


10. Emirates


Vainqueurs par catégories :

WORLD'S BEST REGIONAL AIRLINE - Dragonair

WORLD'S BEST AIRPORT SERVICES - ANA All Nippon Airways

WORLD'S BEST AIRLINE ALLIANCE - Star Alliance

WORLD'S BEST LEISURE AIRLINE - Thomson Airways

WORLD'S BEST LOW-COST AIRLINE - AirAsia
WORLD'S MOST IMPROVED AIRLINE - China Southern Airlines
WORLD'S BEST CABIN STAFF - Asiana Airlines

STAFF SERVICE EXCELLENCE WINNER EUROPE - Austrian Airlines 

STAFF SERVICE EXCELLENCE WINNER MIDDLE EAST - Oman Air

STAFF SERVICE EXCELLENCE WINNER NORTH AMERICA - Virgin America 

STAFF SERVICE EXCELLENCE WINNER CENTRAL AMERICA/CARIBBEAN - TACA Airlines
STAFF SERVICE EXCELLENCE WINNER SOUTH AMERICA - TAM Linhas Aéreas
STAFF SERVICE EXCELLENCE WINNER ASIA - ANA All Nippon Airways

STAFF SERVICE EXCELLENCE WINNER AFRICA - South African Airways

STAFF SERVICE EXCELLENCE WINNER AUSTRALIA/PACIFIC - V Australia 

STAFF SERVICE EXCELLENCE WINNER CHINA - Hainan Airlines
STAFF SERVICE EXCELLENCE WINNER CENTRAL ASIA/INDIA - Kingfisher Airlines

BEST REGIONAL AIRLINE ASIA - Dragonair

BEST REGIONAL AIRLINE EUROPE - Aegean Airlines

BEST DOMESTIC REGIONAL AIRLINE CHINA - Tianjin Airlines

BEST REGIONAL AIRLINE NORTH AMERICA - American Eagle Airlines

BEST REGIONAL AIRLINE SOUTH AMERICA - TRIP Linhas Aéreas

BEST LOW-COST AIRLINE NORTH AMERICA - Virgin America

BEST LOW-COST AIRLINE SOUTH AMERICA - Azul Linhas Aéreas Brasileiras

BEST LOW-COST AIRLINE AUSTRALIA / PACIFIC - JetStar Airways

BEST LOW-COST AIRLINE ASIA - AirAsia
BEST LOW-COST AIRLINE CENTRAL ASIA / INDIA - IndiGo Airlines

BEST LOW-COST AIRLINE EUROPE - EasyJet

BEST AIRLINE FIRST CLASS - Etihad Airways

BEST AIRLINE BUSINESS CLASS - Singapore Airlines

BEST AIRLINE PREMIUM ECONOMY CLASS - Air New Zealand

BEST AIRLINE ECONOMY CLASS - Asiana Airlines

BEST AIRLINE AUSTRALIA / PACIFIC - Air New Zealand
BEST AIRLINE MIDDLE EAST - Qatar Airways
BEST INTERNATIONAL AIRLINE NORTH AMERICA - Air Canada
BEST AIRLINE SOUTH AMERICA - TAM Linhas Aéreas
BEST AIRLINE CENTRAL AMERICA / CARIBBEAN - TACA Airlines

BEST AIRLINE CENTRAL ASIA / INDIA - Kingfisher Airlines

BEST AIRLINE EUROPE - Turkish Airlines
BEST AIRLINE TRANSATLANTIC - Lufthansa

BEST AIRLINE TRANSPACIFIC - Cathay Pacific Airways

BEST AIRLINE AFRICA -South African Airways
BEST AIRLINE ASIA - Singapore Airlines

BEST AIRLINE CHINA - Hainan Airlines

BEST AIRLINE SOUTHERN EUROPE - Turkish Airlines

BEST AIRLINE NORTHERN EUROPE - Finnair

BEST AIRLINE EASTERN EUROPE - Aeroflot Russian Airlines
BEST AIRLINE WESTERN EUROPE - Swiss International Air Lines

BEST FIRST CLASS AIRLINE SEAT - Cathay Pacific Airways
BEST BUSINESS CLASS AIRLINE SEAT - Oman Air
BEST PREMIUM ECONOMY CLASS AIRLINE SEAT - Turkish Airlines

BEST ECONOMY CLASS AIRLINE SEAT - Thai Airways International

BEST ECONOMY CLASS ONBOARD CATERING - Thai Airways International

BEST PREMIUM ECONOMY ONBOARD CATERING - Air New Zealand

BEST BUSINESS CLASS ONBOARD CATERING - Austrian Airlines

BEST FIRST CLASS ONBOARD CATERING - Etihad Airways